Chatbots in Higher Education and the Future of Communication
HEMJ (Higher Ed Marketing Journal)
SEPTEMBER 27, 2022
As a result, they’re adept at communicating through a personal device any time of day. Enter one of the latest trends in communication technology: the chatbot. Fully leveraging this technology requires an understanding of how chatbots work, as well as the role of chatbots in higher education and the kinds of data chatbots can gather.
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