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How Post University’s Career Readiness Model Can Help Not-For-Profit Universities and Graduates: Changing Higher Ed Podcast 172 with Host Dr. Drumm McNaughton and Guest Camille Dumont

The Change Leader, Inc.

In this podcast episode, Dr. Drumm McNaughton speaks with Director Camille Dumont of the Center for Career and Professional Development (CCPD) about how she aligned career services with academia at Post University to better prepare students for the workforce. Camille has been at Post University in a variety of capacities since 2011.

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Why customer service matters for community colleges

EAB

the fact is our students are consumers, and the level of customer service from enrollment management and student service offices, as well as faculty, sends a direct message to students about how much we support their success." Invest in customer service professional development.

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New Admissions Counselor Resource Center

EAB

Resources for Admissions Professionals. Explore NACAC's extensive collection of webinars, workshops, and reports to learn about industry news, research, and professional development opportunities. Boost customer service. Additional guides and resources. Browse resources. WACAC's College Admission Counselor Toolkit.

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5 areas for community colleges leaders to take stock in 2023

EAB

Strategic enrollment management planning Your strategic planning may have stalled, or shifted, over the past few years, and you might be finding yourself in a place where you are ready to regain momentum. Also, read how Pueblo Community College increased their faculty progress report response rate by 11.2%