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JOSH NOVAK

Diverse: Issues in Higher Education

Josh Novak Josh Novak has been appointed vice president for student affairs and enrollment management at Butler County Community College in Pennsylvania. He served as dean at the college, leading student services and resources.

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Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the

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Here’s how to engage your alumni and facilitate lifelong learning

EAB

By staying involved with graduates and offering alumni benefits, universities can attract alumni interested in lifelong learning experiences, and easily facilitate networking opportunities between current students and alumni. And, of course, advertising alumni connections can help recruit new students.

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Unleash the Chatbots! AI for Retention

Higher Ed Connects: Technology

“It became apparent to us that while colleges were investing so much in student support resources, students were not really given a voice, and reaching out to the right people for help at school was surprisingly intimidating and hard,” says Carolina. The Grand Campus-Student Disconnect. Campuses are bureaucracies. Related Posts.

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Texas A&M’s Student Leadership Development Programs: People Support What They Help Create

The Change Leader, Inc.

Texas A&M University has become a role model for student leadership development programs, flipping the traditional model of student leadership on its head by placing students in charge of organizing groups and major events. Koldus joined the university as its first vice president of student services.