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Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the 81% indicated that a confusing enrollment process is enough to cause a new student to not enroll.

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A better way to address revenue sharing and online marketing (letter)

Confessions of a Community College Dean

Now, with a quarter of undergrads and half of grad students studying online, projecting enrollment requires data science, not a Ouija board. The risk is for those with no online presence, or with dated technology, student services, pricing strategies and learning design. This can be easily done by the amended filing deadline.

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5 Proven Student Engagement Strategies for The Fall!

Campus Groups

Raise Awareness about Campus Resources If your platform has a campus engagement platform or app, it should be the go-to resource for students. In addition to serving as a one-stop-shop for academic, co-curricular and student service information, the platform helps connect and engage students.

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The Advantages Of Online College Degree Programs

College Scholarships

It is because students can use free educational resources rather than paying for textbooks and other course materials. It can save students hundreds of dollars per course. These resources can include electronic content from the library, e-books, video lectures, and journals.

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How Machine Learning and AI Can Benefit Higher Ed: Changing Higher Ed Podcast 145 with Host Dr. Drumm McNaughton with Guest Michael Feldstein

The Change Leader, Inc.

Podcast Highlights Combining functions like Google’s “type-ahead” algorithm and plagiarism detectors can produce tools that will effectively evaluate whether students paraphrase well. For example, it can identify mistakes students make by learning whether they are progressing toward competency or where they might get stuck.