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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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5 areas for community colleges leaders to take stock in 2023

EAB

Blogs 5 areas for community college leaders to take stock in 2023 And resources to help sustain your post-pandemic momentum Now that community colleges have weathered the storm of the pandemic, it’s time to take a moment to recognize all you have accomplished, and then to begin to steer the transition from a “crisis” mindset to a sustainability one.

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Student affairs leaders get real on counseling after COVID

University Business

. “I would encourage you to stay encouraged, continue the good fight and do this incredible work,” said Davida Haywood, vice president of student affairs at Johnson C. Haywood was joined by Lake Tahoe Community College’s Michelle Batista, vice president of student services.

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Student success leaders discuss new tips on student interventions, campus involvement

University Business

The mental health challenges students face are largely derived from the stress they endure relating to academics and isolation. A webinar hosted by TimelyCare last week aimed to tackle some of the main barriers keeping higher education leaders from servicing students in the ways they need most.

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Undocumented students: 10 ways to keep their data safe

University Business

Earlier this year, The Presidents’ Alliance on Higher Education and Immigration shared a webinar on how colleges can support undocumented students, with particular focus on protecting their data. Ensure campus personnel know how to respond to inquiries into student immigration status.