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Blogs Why customer service matters for communitycolleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do communitycolleges stack up?
Once we developed a form that was easy to use, crafted clear questions, and agreed on metrics, I realized almost immediately that I needed to increase the amount of support and professionaldevelopment available at the institution. Continue reading What Can a Higher Ed Data Management Platform Do for You?
Like what, because that’s a bit, funding is a big, every state does it differently, and then you have these unique agreements with communitycolleges and local school districts or four years, how did you make that case? They have to go through professionaldevelopment. So all of that being validated.
And we talked about there’s a lot of students that are attending a communitycollege that want to transfer to another institution, but don’t end up doing it. Eight out of 10 students that go to a communitycollege want to go. So now let’s pivot and let’s think about how we can improve.
And so they need to be at the table for federal and state policy conversations as the folks that are often tasked to implement those policies to kind of ground truth and make sure that what is developed makes sense, moves objectives forward in a way that is thoughtful and manageable for the field. How am I gonna free up their time?
Or is this some sort of a private proprietary professionaldevelopment type of institution, or is it a diploma mill, of which unfortunately there are thousands and thousands. And then let’s say an admissions officer at the US CommunityCollege receives this English translation and they are not trained.
The Student ProfessionalDevelopment Center has that discussion. I’m a student or a learner Order I work at an institution or business Get a Demo The post What’s the Deal with Comprehensive Learner Records? The academic advisors have that discussion. So they have that discussion. Like, where do we want to go?
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