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Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid.

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Survey data show disparities in college course registration holds

Confessions of a Community College Dean

Should unpaid parking tickets or housing and library fees result in a registration hold, she asks, “or should students be penalized based on that resource—car being towed, housing contracts revoked and library privileges removed?” She made it by two days.

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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

In addition to the content from the subject-matter expertise and professional skills development sessions, the fellows also had access to EAB’s research library and experts, and they were paired with a partner to help develop ideas and get feedback along the way.