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Secret Shoppers and Audience Awareness

Confessions of a Community College Dean

The office most colleges called the bursar was instead called the cashier. Students who were the first in the family to attend college had probably never even heard of a bursar before, but everyone knows what a cashier is. The folks in the bursar’s office put up a sign saying “credit cards not accepted.”

Bursar 74
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Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid. Image: One-stop services are not new to higher education. Why a One-Stop?

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Survey data show disparities in college course registration holds

Confessions of a Community College Dean

Ultimately, and according to emails Farina shared with Inside Higher Ed , a CUNY bursar intervened and allowed her to register with a balance above $500, so as not to miss the registration deadline. But the statistic merits special attention because of its implications for current policy discussions about institutional holds. ” Why?

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How schools are expanding student mental health support without hiring more counselors

EAB

An example of a Stepped Care model from Calvin University LEARN how to build your own stepped care model Supporting the whole student Stepped Care is grounded in the understanding that the entire community can play a role in supporting mental health and well-being.

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Better CRM Tools Key to Reversing Enrollment Declines at CCs

EAB

With me today to talk about this very topic is my colleague, Tara Zirkel. Tara, would you mind introducing yourself and giving us a little bit of context about your work on this topic? Tara Zirkel: Yes, thanks Mike. It's such a pleasure to be here. My name is Tara Zirkel. MS: Thanks Tara. Wages for 16 to 24-year-olds have risen 12%.

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How CSCU is Building Strong Institutional Foundations: Changing Higher Ed Podcast 176 with Host Dr. Drumm McNaughton and Guest Terrence Cheng

The Change Leader, Inc.

Cheng also shares how his system is revolutionizing its online learning model to better serve local businesses and CSCU’s students across numerous campuses. Evolving Online Learning Beyond COVID-19 Specifications Although in the early stages, CSCU is working to deliver online learning that’s effective, accessible, and cost-efficient.

Bursar 52
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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

Academic Affairs Going beyond program review: Utilizing converging data sources to strategically assess departments William Chura, Associate Provost for Research and Educational Effectiveness, Lewis University Faculty orientations and continuing a culture of mentoring Kristen McCauliff, Associate Provost for Faculty Affairs and Professional Development, (..)