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And in this "post-pandemic opportunity," we as an entire industry need to be thinking about how we show up in a way that students are asking for, which is usually on their phones, on their desktop, some sort of electronic version of a service or conversation, and to allow them to raise their hand, to opt in to ask for a thing.
And just like other industries, if we don’t embrace online, then we are going to be pulverized by it. They use a tutorial model there rather than a presentation. I need the bursar, so I’ll go find the bursar. Some of us did better than others. That’s just not going to happen.
All cohorts ended with presentations of the fellows’ capstone projects. Our second cohort concluded in December 2021, our third cohort wrapped up in spring 2022, our fourth occurred in fall 2022, and our fifth occurred in spring 2023.
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