Remove Bursar Remove Higher Education Remove Mining
article thumbnail

Secret Shoppers and Audience Awareness

Confessions of a Community College Dean

The merit of secret shoppers is that they provide the view from what a professor of mine called “the other side of the desk.” The office most colleges called the bursar was instead called the cashier. The folks in the bursar’s office put up a sign saying “credit cards not accepted.”

Bursar 74
article thumbnail

Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

As higher ed nears the looming enrollment cliff , colleges and universities looking to drive enrollment growth must identify more pathways for students to obtain a college degree, especially in the case of first-generation students. These experiences have taught her how both sectors can collaborate and leverage each other’s strengths.

article thumbnail

Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

The culminating experience for the EAB Rising Higher Education Leaders Fellowship was the capstone project that substantively contributed to the fellows’ professional advancement and helped solve a pressing challenge facing their home institutions. The topics covered included student success, budget models, change management, and more.