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For example, career counseling, financialaid, and other support services may be unavailable via virtual appointment or only open during traditional business hours—making them difficult for working professionals, parents, and others to access.
Blog: Confessions of a Community College Dean The Education Department is planning to deploy “secret shoppers ” to colleges around the country to suss out deceptive and predatory practices, particularly around financialaid. The office most colleges called the bursar was instead called the cashier.
For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financialaid.
” What about financial holds? Gottlieb says these aren’t always bad news for students, either: “Sometimes it means that the student hasn’t shown up in FinancialAid to sign their promissory note.” ” More difficult are financial holds due to large balances that students must pay on their own.
We can think about the FinancialAid Office. Did you know your bursar is a wellness office? But if a student is interacting well with the bursar's office, meaning they aren't paying the bills or they don't even know what a bursar is, and then that's gonna contribute to financial un-wellness in that regard.
I did not know the bursar was not someone's last name until I was taught that the bursar is a role and not person. And what I mean by that and what that looks like, a "Hand Raise" could be for a student that knows they need some sort of financial assistance to continue at college, but they don't know either how to navigate the website.
Even simple things like naming your Cashier’s Office, the bursar’s office. I looked and we were literally standing in front of the cashier, but the sign read, “Bursar’s.” I’ll never forget the day I was walking around at Broward College, and a student was like, “I need to pay for my tuition. Where’s the cashier?”
Funneling colleges’ financialaid data and institutional costs into one location will require an unprecedented level of cross-departmental collaboration. Boston University postponed its tuition due date after students reported delays with accessing their financialaid information. How did we get here?
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