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Secret Shoppers and Audience Awareness

Confessions of a Community College Dean

The merit of secret shoppers is that they provide the view from what a professor of mine called “the other side of the desk.” The office most colleges called the bursar was instead called the cashier. The folks in the bursar’s office put up a sign saying “credit cards not accepted.”

Bursar 74
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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

Below are a few of the key themes that appeared in multiple capstone projects from past participants. Scroll down to read about each of the capstone projects in the fellows’ own words. Cooper Medical School of Rowan University Fostering sense of belonging among Black undergraduate students Melissa McGuire, Ph.D.,

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Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

After finding this was happening, campus leaders had CCD more closely align the course objectives at the two other universities or had faculty identify all of the course learning objectives with an equivalency of transfer and credit. Marie DeSanctis 11:43 Mine as well. What does the faculty think? That’s really hard to do.