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Secret Shoppers and Audience Awareness

Confessions of a Community College Dean

Blog: Confessions of a Community College Dean The Education Department is planning to deploy “secret shoppers ” to colleges around the country to suss out deceptive and predatory practices, particularly around financial aid. The office most colleges called the bursar was instead called the cashier.

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Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid. Share here.

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How schools are expanding student mental health support without hiring more counselors

EAB

Faculty, administrators, and staff also have a role to plan in this aligned model, often simply by doing what they do best. By combining these concepts, we can align our programs and services to support wellbeing more effectively.

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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

Below are a few of the key themes that appeared in multiple capstone projects from past participants. Scroll down to read about each of the capstone projects in the fellows’ own words. Scholastica Student Success Improving success for pre-health students Joe Fritsch, Ph.D.,

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Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

After finding this was happening, campus leaders had CCD more closely align the course objectives at the two other universities or had faculty identify all of the course learning objectives with an equivalency of transfer and credit. Even simple things like naming your Cashier’s Office, the bursar’s office.

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The Eight Dimensions of Student Wellness

EAB

We can think about the Financial Aid Office. Did you know your bursar is a wellness office? But if a student is interacting well with the bursar's office, meaning they aren't paying the bills or they don't even know what a bursar is, and then that's gonna contribute to financial un-wellness in that regard.

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How to Encourage Student Help-Seeking Behavior

EAB

I did not know the bursar was not someone's last name until I was taught that the bursar is a role and not person. And what I mean by that and what that looks like, a "Hand Raise" could be for a student that knows they need some sort of financial assistance to continue at college, but they don't know either how to navigate the website.

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