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These students may also face financial impediments from their prior higher ed experience, such as student loan debt or lingering bursar holds. Thirty percent of surveyed adult learners who discontinued their education said they stopped out because of high costs. Organic social media can change that.
Even simple things like naming your Cashier’s Office, the bursar’s office. I looked and we were literally standing in front of the cashier, but the sign read, “Bursar’s.” I’ll never forget the day I was walking around at Broward College, and a student was like, “I need to pay for my tuition. Where’s the cashier?”
I need the bursar, so I’ll go find the bursar. Going back to this idea of 20 th -century paradigms for education, it’s a very neoliberal model. If you need something, you go search it out. I need advising, so I’ll go find my advisor. That doesn’t work to the advantage of our students.
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