article thumbnail

Adult learners: Who they are & what they want from college

EAB

Who they are Typically, adult learners—sometimes called “non-traditional students,” although that definition is fading from the vernacular—are defined as students aged 25 or older. These students may also face financial impediments from their prior higher ed experience, such as student loan debt or lingering bursar holds.

article thumbnail

Better CRM Tools Key to Reversing Enrollment Declines at CCs

EAB

So we've seen how enrollment has definitely been impacted by the pandemic, right? We're telling students they have to meet with the bursar and they're saying to themselves, "Who or what is the bursar and what do I need to see with them?" TZ: Mike, that's a great question.

article thumbnail

Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

Even simple things like naming your Cashier’s Office, the bursar’s office. I looked and we were literally standing in front of the cashier, but the sign read, “Bursar’s.” And I will definitely look into them. Marie DeSanctis 35:58 Definitely. Where’s the cashier?” I wasn’t aware of that.