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Who they are Typically, adult learners—sometimes called “non-traditional students,” although that definition is fading from the vernacular—are defined as students aged 25 or older. These students may also face financial impediments from their prior higher ed experience, such as student loan debt or lingering bursar holds.
So we've seen how enrollment has definitely been impacted by the pandemic, right? We're telling students they have to meet with the bursar and they're saying to themselves, "Who or what is the bursar and what do I need to see with them?" TZ: Mike, that's a great question.
Even simple things like naming your Cashier’s Office, the bursar’s office. I looked and we were literally standing in front of the cashier, but the sign read, “Bursar’s.” And I will definitely look into them. Marie DeSanctis 35:58 Definitely. Where’s the cashier?” I wasn’t aware of that.
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