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Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid. Image: One-stop services are not new to higher education.

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How schools are expanding student mental health support without hiring more counselors

EAB

save your seat Continue reading The 4 stages of an integrated lifecycle approach for community college student success April 14, 2023 Recipes for Student Success March 16, 2023 5 higher ed thought leaders we are following February 27, 2023 How will we measure student success in the 2020s? Here’s what we learned.

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Better CRM Tools Key to Reversing Enrollment Declines at CCs

EAB

Today, we look at the customer relationship management technologies and processes that short-staffed admissions teams at two-year schools must adopt to turn more student inquiries into actual students. I'm a director of strategic research here at EAB with a focus on community colleges. Give these folks a listen and enjoy.

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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

The topics covered included student success, budget models, change management, and more. In each session, the fellows gained depth in new topics or terrains, developed leadership skills, and built a network with peers from institutions across the country.

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How CSCU is Building Strong Institutional Foundations: Changing Higher Ed Podcast 176 with Host Dr. Drumm McNaughton and Guest Terrence Cheng

The Change Leader, Inc.

Creating a Clear Pathway to Community College Using the Common App, CSCU created a legislature-driven, GPA-calibrated automated admission program that will be implemented at the state’s 17 technical schools and CSCU’s 17 community college campuses. Why having a “winning team” mentality is so important for higher ed.

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Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

Drumm McNaughton speaks with Dr. Marielena DeSanctis, president of the Community College of Denver, who shares some of the solutions she was able to identify based on her unique understanding of higher ed. She started her education career in K-12 and moved to community college leadership. Dr. DeSanctis is unique.