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Blog: Confessions of a CommunityCollege Dean The Education Department is planning to deploy “secret shoppers ” to colleges around the country to suss out deceptive and predatory practices, particularly around financialaid. The office most colleges called the bursar was instead called the cashier.
For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financialaid.
” What about financial holds? Gottlieb says these aren’t always bad news for students, either: “Sometimes it means that the student hasn’t shown up in FinancialAid to sign their promissory note.” ” More difficult are financial holds due to large balances that students must pay on their own.
Drumm McNaughton speaks with Dr. Marielena DeSanctis, president of the CommunityCollege of Denver, who shares some of the solutions she was able to identify based on her unique understanding of higher ed. She started her education career in K-12 and moved to communitycollege leadership. Dr. DeSanctis is unique.
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