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Secret Shoppers and Audience Awareness

Confessions of a Community College Dean

Blog: Confessions of a Community College Dean The Education Department is planning to deploy “secret shoppers ” to colleges around the country to suss out deceptive and predatory practices, particularly around financial aid. The office most colleges called the bursar was instead called the cashier.

Bursar 74
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Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid.

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Survey data show disparities in college course registration holds

Confessions of a Community College Dean

” What about financial holds? Gottlieb says these aren’t always bad news for students, either: “Sometimes it means that the student hasn’t shown up in Financial Aid to sign their promissory note.” ” More difficult are financial holds due to large balances that students must pay on their own.

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How schools are expanding student mental health support without hiring more counselors

EAB

save your seat Continue reading The 4 stages of an integrated lifecycle approach for community college student success April 14, 2023 Recipes for Student Success March 16, 2023 5 higher ed thought leaders we are following February 27, 2023 How will we measure student success in the 2020s? Here’s what we learned.

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Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

Drumm McNaughton speaks with Dr. Marielena DeSanctis, president of the Community College of Denver, who shares some of the solutions she was able to identify based on her unique understanding of higher ed. She started her education career in K-12 and moved to community college leadership. Dr. DeSanctis is unique.

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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

Director for Transfer & Pathways, Central New Mexico Community College University Research Optimizing institutional resources for research growth Nick Hagemeier, Interim Vice Provost for Research, East Tennessee State University Want to learn more about the Rising Higher Education Leaders Fellowship?