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Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid. Is this Career Advice newsletter?:

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Survey data show disparities in college course registration holds

Confessions of a Community College Dean

” What about financial holds? Gottlieb says these aren’t always bad news for students, either: “Sometimes it means that the student hasn’t shown up in Financial Aid to sign their promissory note.” ” More difficult are financial holds due to large balances that students must pay on their own.