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By Michael Shattock Editor’s note: Michael Shattock is the guru of governance studies in HE; SRHE Blog is delighted to bring you his invitation to researchers in HE to expand their work in governance – a definitive statement about the many contributions that governance research can make to our understanding of higher education.
Furthermore, disadvantage and under-representation goes beyond this government target. This months’ Widening Participation strategy-themed Teaching Matters’ posts will showcase the already rich variety of outreach and support strategies that academic and professionalservices staff in the University are undertaking.
Centralisation and reduction of academic administrative staff moves much of the work onto the academics. Therefore, I argue that whole university mental health, with academic and professionalservices included, should be to the fore in university policies and higher management discussions.
The ambition to promote access to these voices formed the basis of the rationale for my doctoral thesis research ‘Doing the heavy lifting: the experiences of working-class professionalservices and administrative staff in Russell Group universities’, completed in 2023.
Rachel Reeds short but comprehensive book, Surviving and Thriving in Higher Education ProfessionalServices: a guide to success (Routledge, 2025), is both an instruction manual for the professionals it was written for and an illuminating account of what they do for the academics and students who benefit.
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