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The project had several outcomes, including fantastic examples of student and staff engagement, enhanced course descriptors, and revised policies, which laid important ground work for the current PCIM project. Lee Carlton Lee is a Business Partner for the Student Administration and Support strand of the Service Excellence Programme.
While many students found it helpful, it involved a significant administrative burden and there was an ongoing concern that it relied on an unusual support arrangement.
In a post-digital era, conversations around blended learning have to go beyond delivery modes to institutional infrastructure of planning, administration and organisation that can better support learners of increasing mobility.
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