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Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid. Image: One-stop services are not new to higher education.

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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

Many tackled improving student success, retention, and equity at their institutions, while others focused on budget models and streamlining administrative processes. Note: The views and opinions in the blog post are those of the author and do not necessarily represent the views or opinions of EAB.

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How CSCU is Building Strong Institutional Foundations: Changing Higher Ed Podcast 176 with Host Dr. Drumm McNaughton and Guest Terrence Cheng

The Change Leader, Inc.

He has also held several academic and administrative leadership and faculty roles, which include associate provost/assistant vice president, Academic Programs at Brooklyn College; and associate Dean, School of Arts and Humanities, and chair, Department of English at Lehman College. I need the bursar, so I’ll go find the bursar.

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