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Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid. Image: One-stop services are not new to higher education.

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Survey data show disparities in college course registration holds

Confessions of a Community College Dean

Ultimately, and according to emails Farina shared with Inside Higher Ed , a CUNY bursar intervened and allowed her to register with a balance above $500, so as not to miss the registration deadline. She made it by two days.

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How schools are expanding student mental health support without hiring more counselors

EAB

The Eight Dimensions of Wellness, developed by Dr. Peggy Swarbrick at Rutgers University and embraced by the US Substance Abuse and Mental Health Services Administration, is a strengths-based model to promote mental health and wellbeing. By combining these concepts, we can align our programs and services to support wellbeing more effectively.

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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

Many tackled improving student success, retention, and equity at their institutions, while others focused on budget models and streamlining administrative processes. The blog posts below are written by the participants to showcase their project and early outcomes.

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How CSCU is Building Strong Institutional Foundations: Changing Higher Ed Podcast 176 with Host Dr. Drumm McNaughton and Guest Terrence Cheng

The Change Leader, Inc.

He has also held several academic and administrative leadership and faculty roles, which include associate provost/assistant vice president, Academic Programs at Brooklyn College; and associate Dean, School of Arts and Humanities, and chair, Department of English at Lehman College. I need the bursar, so I’ll go find the bursar.

Bursar 52
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Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

For example, most first-gen students don’t know they can petition the academic standards committee for an extenuating circumstance to have an administrative drop from their course when they can. Even simple things like naming your Cashier’s Office, the bursar’s office. The same thing happens today with students.

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Why proving program ROI is higher ed’s latest challenge

University Business

“It’s requiring the financial aid folks to work with IT, the registrar and even the bursar to look at data across the institution and build a new unique data set that can help them comply with these reporting requirements.” “This work takes a village,” McTighe says.