Remove Academic Advising Remove Media Remove Professional Development
article thumbnail

Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Invest in customer service professional development.

article thumbnail

NACADA 2022 Annual Conference – Meet Your Planning Committee Series – Evaluation Co-Chairs

NACADA

Best, John Noriega, California State University, San Bernardino 2022 Social Media Chair. Thomas will share the importance of evaluations and what he is looking forward to the most at the NACADA 2022 annual conference. Meet Your Evaluation Co-Chair – Audrey Van Nuland.

Media 52
article thumbnail

What’s the Deal with Comprehensive Learner Records?

Parchment

We started encouraging seniors to use it and how to use it and upload it on social media. Rodney Lee Parks (04:27.342) so that we really bombarded them that first year with a lot of educational opportunities and how to use that academic transcript. The academic advisors have that discussion. So they have that discussion.