Remove Academic Advising Remove Financial Aid Remove Student Services
article thumbnail

Seal of Excelencia 2024

Diverse: Issues in Higher Education

As of fall 2023, 69% of the student population at CSUSB identified as Hispanic or Latino. In addition to support services that include financial aid and academic advising, an example of supporting Latinx student success is the CSUSB Impact Internship, developed by the university’s Undocumented Student Success Center.

article thumbnail

Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Looking to the future of advising: 6 takeaways from the 2023 NACADA conference

EAB

Blogs Looking to the future of advising: 6 takeaways from the 2023 NACADA conference The academic advising profession faces shrinking budgets, expanding student and administration expectations, and increasing turnover—all of which make it harder for institutions to think strategically about advising structure and staffing to support student success.

article thumbnail

Leadership Strategies for Rebuilding Trust on Campus: Part 2

Campus Sonar

Campus leaders need to thoroughly assess, streamline, and reprioritize these efforts to ensure all students are aware of and have access to support services and preparation resources and that the teams doing the work can collaborate efficiently and effectively. How is your campus preparing students for graduation and beyond?

article thumbnail

Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Essentially, by spending less time on clerical tasks, students can spend more time on their studies.

article thumbnail

Top Strategies for Improving Student Retention in Higher Education

Creatrix Campus

Factors that can impact academic performance include course difficulty, lack of study skills, poor time management, and test-taking skills. Financial stability: Many students struggle to afford college fees and other expenses and may drop out due to financial difficulties.

article thumbnail

Unleash the Chatbots! AI for Retention

Higher Ed Connects: Technology

The text message chatbot engages with students throughout the year and asks them questions about their college experience. When it determines that students could use specific help, it connects them to corresponding on-campus resources, like the financial aid office or the career center. Campuses are bureaucracies.