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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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Seal of Excelencia 2024

Diverse: Issues in Higher Education

Incoming transfer students can enroll in courses early to guarantee that they have access to coursework. Necessary support is provided through GANAS (Gaining Access ’AND Academic Success), an innovative access and retention program that serves community college transfer students. Morales, president of CSUSB.

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It may be time to rethink the college minor (opinion)

Confessions of a Community College Dean

These colleges and their certification advocates argue that certification not only readily equips students with the real-world skills to transition successfully to their first job post but also addresses many of the equity concerns colleges face by validating the idea that all forms of learning are valued, including forms of skilled labor.

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Advising the Advisor: Why you should present at a 2025 NACADA Region Conference

NACADA

The 2025 NACADA Region Conference season is just around the corner, and we’re looking for passionate professionals like you to share your insights, experiences, and innovative practices in academic advising. This is your chance to dive deep into your goals, pursue your passions, and challenge yourself like never before!

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Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid.

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What is “one front door” onboarding and how could it help your students?

EAB

Blogs What is “one front door” onboarding and how could it help your students? Insights from Dr. Tiffany Ray-Patterson, VP of Student Success at Germanna Community College Based on our Office Hours with EAB podcast, Episode 166, Could Your Students Benefit from “One Front Door” Onboarding?

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Best of Region Presentation Sessions

NACADA

However, you can look forward to seeing the following presentations in Pittsburgh: Region 3 Big Goals, Big Moves – Searching for Success Through Self-Actualization Doris Munoz-Fayetteville Technical Community Colleg e Allison Sigmon-University of North Carolina at Charlotte “Having a mid-career crisis?