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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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Community College Enrollment: Reducing Inefficiencies in Onboarding

HEMJ (Higher Ed Marketing Journal)

In fact, some schools have experienced record growth over the last five years, and no higher education institutions are better positioned for continued growth in the next decade than community colleges. Community colleges play a crucial role in providing an accessible and affordable education to diverse student populations.

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Working Smarter: Leveraging Digital Tools for Student Advising

The Scholarly Teacher

These include building strong relationships, timely communication, staying organized, and effective time management. Academic advising is complex and multifaceted, and yet many faculty advise without much training. Navigating technology can be a very challenging aspect of academic advising. Educause Review.

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Micro-internship gives students experience without barriers

Confessions of a Community College Dean

An August 2022 Student Voice survey conducted by Inside Higher Ed and College Pulse found that first-generation students were likely to lack any internship experience or experiential learning within a course: half of all first-gen students and two-thirds of first-gen community college students had not had these experiences.

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Top Strategies for Improving Student Retention in Higher Education

Creatrix Campus

Institutional support: Students need a variety of resources to succeed in college, such as academic advising , tutoring, and mental health services. Institutions that provide strong support services can help students stay enrolled and succeed academically. With these, students can be majorly encouraged.

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How to Advise Students on Dual Enrollment

Parchment

You can be an IB student, but also supplementing with some dual credit coursework through our local community college. Matt Sterenberg (06:54.002) So tell me a little bit more about your partnership with Austin Community College. You can be a primarily AP student, but supplement with dual credit. That is a huge challenge.

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TSU’s Systematic Approach to Student Success

EAB

You can join the conversation on social media using #EABOfficeHours. What does academic advising look like at our institution? Not to mention a lot of the business processes that changed as well, which included a revamping of our academic policy and a revamping of academic advising. May 16, 2023.