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Seal of Excelencia 2024

Diverse: Issues in Higher Education

Necessary support is provided through GANAS (Gaining Access ’AND Academic Success), an innovative access and retention program that serves community college transfer students. Cerritos College A public, two-year community college, Cerritos College is located in Norwalk, California (Southeastern Los Angeles).

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Student survey reveals gaps in core academic advising functions

Confessions of a Community College Dean

Image: Locksley Knibbs, lead academic adviser for students studying the natural sciences at Florida Gulf Coast University, knows that advisers take on different roles to serve the whole student: mentor, advocate, mediator, coach. “We advise you based on the curriculum or the degree that you have declared on your record.

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2023 Seal of Excelencia

Diverse: Issues in Higher Education

The university restructured to a centralized academic advising model for the first two years of college, ensuring that advising is consistent across all majors, particularly for the most vulnerable populations. The last two years, ASU has seen the highest retention rates of all students, but particularly Latino students.

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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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Working Smarter: Leveraging Digital Tools for Student Advising

The Scholarly Teacher

Sara Churchill , University of Nebraska at Omaha Erica Rose , University of Nebraska at Omaha Key Statement: Using digital tools in advising helps create efficiencies in communication, information sharing, and time management, which allows more time for building relationships.

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Busting Roadblocks in the Community College Enrollment Cycle

HEMJ (Higher Ed Marketing Journal)

Top Student Enrollment Roadblocks and How to Overcome Them In my more than two decades of steering enrollment management at various institutions, I’ve seen students encounter numerous hurdles on their journey to and through higher education. But what are the enrollment solutions ? But you’re only halfway home.

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Examples of Excelencia

Diverse: Issues in Higher Education

Five crucial things that these four are doing: increasing affordability, addressing academic barriers, creating a sense of belonging, experiential learning and wraparound services. One is a very high college success rate. They are taught essential skills, like paraphrasing. WSU’s CAMP was founded in 2006.