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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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Two ed-tech companies team up with hopes to improve transfer

Parchment

Meanwhile, fewer than a quarter of colleges and universities share transcripts with each other electronically, according to a 2021 report by the American Association of Collegiate Registrars and Admissions Officers (AACRAO). Transfer students, on average, lose 43 percent of their credits, the U.S.

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Affordability Disconnects

Confessions of a Community College Dean

Transition point: Students seek to efficiently submit evidence of the quality of their previous work and learning experiences (e.g., Strong examples include Arizona State University and City University of New York.

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What’s the Deal with Comprehensive Learner Records?

Parchment

And we don’t just say academic anymore. It’s that comprehensive four -year experience that includes the student affairs, leadership, all of those components built into your academic advising curriculum and built into your co -curricular experiential transcript. The academic advisors have that discussion.