article thumbnail

Secret Shoppers and Audience Awareness

Confessions of a Community College Dean

The office most colleges called the bursar was instead called the cashier. Students who were the first in the family to attend college had probably never even heard of a bursar before, but everyone knows what a cashier is. The folks in the bursar’s office put up a sign saying “credit cards not accepted.”

Bursar 72
article thumbnail

Adult learners: Who they are & what they want from college

EAB

In our 2023 survey of adult learners , 30% said they want to further their education to pursue their passions, while more than a quarter of students said they seek additional education to help make a difference in the world. July 31, 2023 How can you better support adult learners who are parents or guardians? Here’s what to do next.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How schools are expanding student mental health support without hiring more counselors

EAB

save your seat Continue reading The 4 stages of an integrated lifecycle approach for community college student success April 14, 2023 Recipes for Student Success March 16, 2023 5 higher ed thought leaders we are following February 27, 2023 How will we measure student success in the 2020s? Here’s what we learned.

article thumbnail

Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

Our second cohort concluded in December 2021, our third cohort wrapped up in spring 2022, our fourth occurred in fall 2022, and our fifth occurred in spring 2023. All cohorts ended with presentations of the fellows’ capstone projects.

article thumbnail

Better CRM Tools Key to Reversing Enrollment Declines at CCs

EAB

March 14, 2023. We're telling students they have to meet with the bursar and they're saying to themselves, "Who or what is the bursar and what do I need to see with them?" Podcast Better CRM Tools Key to Reversing Enrollment Declines at CCs Episode 142. Welcome to the Office Hours with EAB podcast.

article thumbnail

The Eight Dimensions of Student Wellness

EAB

July 18, 2023. Did you know your bursar is a wellness office? But if a student is interacting well with the bursar's office, meaning they aren't paying the bills or they don't even know what a bursar is, and then that's gonna contribute to financial un-wellness in that regard. Probably haven't thought about it that way.

Bursar 52
article thumbnail

Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

Here we are in 2023, and I am still in education. Even simple things like naming your Cashier’s Office, the bursar’s office. I looked and we were literally standing in front of the cashier, but the sign read, “Bursar’s.” I was a young mom and started thinking about what was next for me and engineering. That was 1998.