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Since the COVID-19 pandemic began, higher education enrollments and retention have declined overall, both at the undergraduate and graduate levels (Cassell, 2022). Students in a post-COVID world desire a learning experience that has more value—flexible, hands-on, and engaging—at the course, campus, and community levels (Mandernach et al.,
Volunteer Service Award Individual award for outstanding service to SAAL in the past year. The initiative aimed to reduce textbook costs, a significant barrier for many students, particularly those from historically marginalized backgrounds.
For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid.
This resource pack was distributed with the assessment information provided to students for the August 2021 diet. In addition to the resource pack, we had developed an enhanced communication plan, with regular check-ins by the UGTO, to see if students were on track and offer support. She loves telling stories.
Our second cohort concluded in December 2021, our third cohort wrapped up in spring 2022, our fourth occurred in fall 2022, and our fifth occurred in spring 2023. Many tackled improving student success, retention, and equity at their institutions, while others focused on budget models and streamlining administrative processes.
Take a multifaceted approach by creating identity and affinity centers for underserved communities such as LGBTQ+, first-gen, student veterans, and parents. Also important are common spaces like student unions, libraries, and their events and programs, like student support organizations, and peer-to-peer relationships and service delivery.
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