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Seal of Excelencia 2024

Diverse: Issues in Higher Education

As of fall 2023, 69% of the student population at CSUSB identified as Hispanic or Latino. In addition to support services that include financial aid and academic advising, an example of supporting Latinx student success is the CSUSB Impact Internship, developed by the university’s Undocumented Student Success Center.

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How Universities Can Support Undocumented Students as Federal Policies Continue to Threaten Them

Diverse: Issues in Higher Education

Many state policies block undocumented students from receiving in-state tuition — even if they completed their K-12 education there — and several states directly prohibit undocumented students from enrolling in many public universities. On top of that, undocumented students are ineligible for any federal financial aid.

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Colleges hire directors to tackle student basic needs

Confessions of a Community College Dean

She’d spent seven years as a part-time student at Los Angeles Pierce Community College after graduating from high school and struggled to earn money and find financial aid to pay for a four-year education. Mora became director of the basic needs center in 2019.

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Your student loan payments are due: 3 strategies to support community college students’ financial wellness

EAB

It could also affect recruitment as prospective students are more likely to question whether college is worth the cost in the first place. --> 0 % of high school students reported college isn’t “worth the cost” in 2023, up from 8% in 2019. Financial hardship is the #1 reason students stop out.

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Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Essentially, by spending less time on clerical tasks, students can spend more time on their studies.

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5 Proven Student Engagement Strategies for The Fall!

Campus Groups

Raise Awareness about Campus Resources If your platform has a campus engagement platform or app, it should be the go-to resource for students. In addition to serving as a one-stop-shop for academic, co-curricular and student service information, the platform helps connect and engage students.