Remove 2019 Remove Academic Advising Remove Student Services
article thumbnail

Seal of Excelencia 2024

Diverse: Issues in Higher Education

As of fall 2023, 69% of the student population at CSUSB identified as Hispanic or Latino. In addition to support services that include financial aid and academic advising, an example of supporting Latinx student success is the CSUSB Impact Internship, developed by the university’s Undocumented Student Success Center.

article thumbnail

Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Essentially, by spending less time on clerical tasks, students can spend more time on their studies.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is “one front door” onboarding and how could it help your students?

EAB

The pain of losing students is worse than the temporary pain of making a change to better serve those students.” Dr. Tiffany Ray-Patterson VP of Student Services, Germanna Community College [link] Learn More Check out this podcast to learn more about Germanna's streamlined onboarding approach for workforce and for-credit students.

IT 52
article thumbnail

Advising, Counseling, Mentoring and Teaching Black Males in Secondary and Postsecondary Settings

Diverse: Issues in Higher Education

link] Comics and graphic novels can disrupt traditional texts by challenging the worship of the written word ( Torres, 2019 ), a feature of white supremacy that perpetuates textual hierarchies within educational spaces. Black boys are also suspended and expelled at much higher rates than other students ( Graves & Wang, 2022 ).