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York College academic administrator won't leave students behind

Confessions of a Community College Dean

Associate provost for student success at York College in Pennsylvania since 2016, Landau spoke to Inside Higher Ed about his philosophy for student success, his struggles as an undeclared undergrad and how his team creates checkpoints for students to ensure academic success. I got interested in administrative-type issues.

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Surviving and thriving in HE professional services

SRHE

Reeds defines Professional Services as replacing and embracing terms such as administrators, non-academic staff or support staff. In some providers there are not two but three categories, with professional services sometimes described as academic-related and other non-academics as assistant staff.