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Digital citizenship and the importance of creating safe and inclusive online learning spaces

Teaching Matters Online Learning

As early as 2004, educators Mark Ribble, Gerald Bailey and Tweed Ross defined digital citizenship as, “the norms of appropriate and responsible behavior with regard to technology use” (p.7). Although relatively new, the term digital citizenship has become increasingly prominent, especially within educational settings.

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Inclusive research agendas: what’s excluded?

SRHE

The ambition to promote access to these voices formed the basis of the rationale for my doctoral thesis research ‘Doing the heavy lifting: the experiences of working-class professional services and administrative staff in Russell Group universities’, completed in 2023.

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Surviving and thriving in HE professional services

SRHE

Rachel Reeds short but comprehensive book, Surviving and Thriving in Higher Education Professional Services: a guide to success (Routledge, 2025), is both an instruction manual for the professionals it was written for and an illuminating account of what they do for the academics and students who benefit.